Salient Features of IRCTC Tourism E-Bedroll Services

IRCTC Tourism E-Bedroll Services

Many trains of the Indian Railways travel more than thousand KM’s. The passenger traveling for that long distance has to spend more than a day on the train. In AC class, bedrolls are provided by the railways and the charges are included in the fare. But that’s not the case in Sleeper Class.

In Sleeper Class, bedroll isn’t provided to the passenger. But you can get one if you want. IRCTC Tourism offers E-Bedroll services using which you can get a bedroll for your journey in the train.

IRCTC Tourism’s E-Bedroll Services

IRCTC Tourism E-Bedroll Services

IRCTC Tourism has started E-Bedroll services that passengers can use to help their journey be more comfortable. All the passengers having valid PNR can book for a bedroll kit.

Currently, only a selected station across the country has this service in place. Click Here to see those stations. If your journey does not start from one of these stations, then you cannot avail this service.

The Bedroll Kit is available on a payment basis. You can book a Bedroll here. These Bedrolls are take away Kits which means that you can take them with you even after your journey has ended.

These Bedroll Kits are available in 2 variants as given below:

Variant 1 = Cotton bed sheets (2 sheets) and a pillow (1 pillow) (Packed in a bag)
Variant 2= Blanket (1 blanket) (Packed in a bag)

These services are PNR based only and the bedroll can be booked through online booking on IRCTC websiteYou will have to pay first for the Bedroll and the amount is Non-Refundable. You can also get a bedroll across the Counter Sale at IRCTC Tourism outlets on the stations where these services are available. You will have to pay cash to buy the bedroll at the counter.

The bedroll booked online will be delivered to the passenger on their seat/berth. The passenger can book any one of the variants or both of them. The passenger can book a maximum of only one bedroll of each variant.

To know more of the services, the passengers can call on 1323 which will be operational from 6 am till 22 pm respectively.


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The description & Price of both the variants are as following:

Variant 1

S.No. Item Approximate Size Qty Weight Rate (Inclusive of all taxes)
(Bedroll Kit) (In Inches)
1 Bed-Sheet (Bottom)-1 Number 30″ x 70″ (Any colour) 1 190 Gms. (+-3%) Rs. 140/-
2 Bed-Sheet (Top) 40″ x 80″(Any colour) 1 275 Gms. (+-3%)
3 Pillow with 200 gms. Polyfill 13” x 16”(Any colour) 1 238 Gms. (+-3%)
4 Non-Woven fabric pack 1


Variant 2

S.No. Item Approximate Size Qty Weight Rate (Inclusive of all taxes)
(Blanket Kit) (In Inches)
1 Travel Blanket 87” x 58”(Any colour) 1 400 gms. Rs. 110/-
2 Non-Woven fabric pack 1


Details of the E-Bedroll services:-

1 Place order for E-Bedroll A bonafide passenger having the confirmed E-Ticket/I-Ticket/Counter ticket may place an order for Bedroll online. The online order may be placed by using the platform provided via IRCTC website,
2 Availability of services Clicks here for the list of stations where services are currently available.
3 Timing The services will only be available from 06:00 hrs till 22:00 hrs except for Mumbai Central (BCT) Station. For Mumbai Central (BCT) Station, services only are available during 10:00 hrs till 18:00 hrs. For late running trains, IRCTC reserves the right to not deliver the bedroll. Such orders will be treated as Non Delivered orders
4 Booking Charges NIL. The bank charges for booking transaction as well as the cancellation (if any ) will be borne by the passenger.
5 Cancellation Policy Any cancellation or amendments in the order already placed by the passenger shall be permitted only up to 05 hours prior to scheduled departure of the train. Thereafter, no cancellation/amendments shall be permitted and no request for a refund on this ground shall be entertained even in case of late running of trains.
6 Advanced Reservation Period 60 Days till up to 05 hrs. before the scheduled departure of the train.
7 Cancellation/Amendment Any cancellation and/or amendment before 05 hrs of the scheduled departure of a train will levy 20% cancellation charge. Any cancellation and/or amendment within 05 hrs of the scheduled departure of the train will levy 100% cancellation charge. No refund will be allowed in this case for whatsoever reason.
8 Non-delivery In case of Non Delivery by IRCTC Tourism, Passenger will be refunded back the 100% amount. However, the bank charges for the online transaction will be borne by the passenger.
9 Return/Resale Bedroll kits are supposed to be taken along by the passenger. Passengers too are not allowed to resell it.
10 Denial to accept at the time of delivery Passengers will not be entitled to the refund, if decline to accept the delivery for any reason whatsoever.
11 Refund (if any) will only be made to the same account/instrument from which the payment was made. No requests to refund in cash or to another account will be entertained.
12 Confirmation The orders booked will be confirmed by a confirmation mail and SMS only. No separate bill/invoice will be provided at the time of delivery.
13 AC Coaches In case passenger traveling by AC coaches and booked e-bedroll will have no claim to the refund of the cost of returnable bedroll provided in the trains.
14 Contact For any queries/feedback Passenger may write to or may speak to 1323 (06:00 AM to 22:00 PM).


*above table referred from irctc tourism site on 10 June 2017

I love to travel and I prefer trains for the most part as it is an inexpensive way to travel along our huge country. There are lots of problems that I go through and I share my experience with others to keep them well informed.

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